Privacy policy.
Privacy Policy
Last updated: Dec 5 2025
Your privacy is important to us. This Privacy Policy explains how www.rafahsabbagh.com (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with our website or use our services, we may collect personal information such as:
Name
Email address
Phone number
Billing details
Booking information
Messages sent via contact forms
Information shared during readings, coaching sessions, or events
Testimonials (only with consent)
1.2 Automatically Collected Information
When you visit the site, we may collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and usage data
This helps us improve the website and provide a smooth user experience.
2. How We Use Your Information
We use your personal information to:
Provide and manage services (readings, coaching, women’s circles, events, etc.)
Process bookings and payments
Communicate with you about appointments, updates, or inquiries
Improve the website and user experience
Send optional newsletters or updates (only if you opt in)
Maintain internal records for business and legal compliance
Protect the website from spam, fraud, and abuse
We do not sell or rent your personal data.
3. Legal Basis for Processing (UK GDPR / GDPR Compliance)
We process your information under one or more of the following lawful bases:
Consent — when you voluntarily submit details or opt in to communications.
Contract — when processing is necessary to fulfil a service you have booked.
Legal obligation — where record-keeping is required.
Legitimate interests — such as improving services and ensuring website security.
4. Cookies
Our website may use cookies or similar technologies to:
Remember your preferences
Improve loading times
Analyse website performance
You can disable cookies in your browser settings if you prefer.
5. Sharing Your Information
We may share your information only with:
Payment processors (e.g., Stripe, PayPal)
Booking software providers
Email newsletter services (e.g., Mailchimp or similar)
Legal authorities if required by law
We will never sell or trade your personal information to third parties.
6. Data Storage & Security
We take appropriate measures to protect your information against loss, misuse, and unauthorised access.
Your data is stored using reputable, secure platforms.
However, no online transmission is entirely risk-free, so we cannot guarantee absolute security.
7. Data Retention
We keep your personal information only for as long as necessary to:
Provide services
Comply with legal or tax obligations
Maintain business records
Information shared during sessions is kept confidential and not recorded unless explicitly agreed.
8. Your Rights
Under UK GDPR/GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, please contact us at:
[info@rafahsabbagh.com]
9. Children’s Privacy
Our services are intended for adults 18 years and over.
We do not knowingly collect personal information from children.
10. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
www.rafahsabbagh.com
Email: info@rafahsabbagh.com
Location: Wooler, Northumberland, UK